The event organiser, CONTXT by Trane, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
Last Updated: 2/15/2025
CONTXT by Trane (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.contxtbytrane.com), purchase tickets, or subscribe to our mailing list. By using our services, you agree to the practices outlined in this policy.
1. Information We Collect
We collect different types of information in order to provide and improve our services:
A. Personal Information
- Name
- Email address
- Phone number
- Billing and payment information (processed securely through Square)
- Any other details you provide voluntarily
B. Non-Personal Information
- IP address
- Browser type
- Device type
- Pages visited on our website
- Interaction with emails and advertisements
2. How We Collect Information
We collect your information through:
- Ticket purchases via Square
- Voluntary Mailing list subscriptions via MailerLite
- Website analytics via Google Analytics and Meta Pixel
- Contact forms and customer inquiries
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill ticket purchases
- Send event notifications and promotional emails (with your consent)
- Improve our website and user experience
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. However, we may share your information with third parties in the following circumstances:
- Service Providers: We use Square for ticket transactions, MailerLite for email communications, and Google Analytics and Meta for website tracking.
- Legal Requirements: If required by law or in response to legal requests.
- Business Transfers: In the event of a merger, sale, or transfer of assets.
5. Your Rights and Choices
You have the right to:
- Opt out of marketing emails: You can unsubscribe anytime via the link in our emails.
- Request access or deletion: Contact us to access or delete your personal data, subject to legal requirements.
- Disable cookies: Adjust your browser settings to manage cookie preferences.
6. Data Security
We take appropriate security measures to protect your data, including encryption and secure payment processing through Square. However, no online transmission is 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be posted on our website with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
CONTXT by Trane
info@contxtbytrane.com
254 Lansdowne Ave, Toronto, ON M6H 3X9